Shipping policy
De’Ka Creative Studios Shipping Policy
De’Ka Creative Studios is based in Puerto Rico. We carefully prepare and package each order to help ensure your botanical products arrive in good condition.
Processing Time
Orders are prepared after payment confirmation. Processing times may vary depending on product availability and whether your order includes personalized items. Estimated preparation times will be communicated when applicable.
Shipping Rates & Delivery
Available shipping methods and rates are displayed at checkout based on your shipping destination, package weight and selected delivery method.
Delivery estimates vary depending on the destination, shipping carrier and service selected. Order preparation time is separate from carrier transit time.
Free shipping promotions, when available, are subject to the eligibility conditions displayed at checkout.
International Shipping
International shipping is offered to selected destinations where available. Shipping charges are displayed at checkout.
Any applicable customs duties, import taxes or additional clearance fees are the customer's responsibility unless otherwise stated.
Order Tracking
When tracking is available, tracking information will be provided after your order has shipped.
Shipping Assistance
For shipping questions or order assistance, please contact us at:
accounting@dekacreativestudios.com
De’Ka Creative Studios
Puerto Rico
Crafted with Intention. Arraigados en Tradición.