Contact information
CONTACT INFORMATION
Welcome to De’Ka Creative Studios Boutique Botanical Apothecary, a Puerto Rico-based business specializing in small-batch botanical hair care, facial care, body care, cleansing rituals and personalized cosmetic products.
We welcome questions about our products, existing orders, shipping, returns and Personalized Rituals.
OUR BUSINESS INFORMATION
Business name: De’Ka Creative Studios Boutique Botanical Apothecary
Business location: Carolina, Puerto Rico, United States
Email: accounting@dekacreativestudios.com
Mailing address: Please contact us by email for the appropriate mailing address for approved returns or business correspondence.
CUSTOMER SERVICE AND ORDER ASSISTANCE
For questions about an existing purchase, please email us with your order number and a brief description of your inquiry. We will make reasonable efforts to respond as promptly as possible.
PERSONALIZED RITUALS
For personalized product requests, contact us by email with your preferred product type and customization preferences. We may ask for additional information about ingredient sensitivities to determine whether your request can be accommodated.
RETURNS AND SHIPPING INQUIRIES
For information about returns, refunds or delivery, please consult our Shipping Policy and Return & Refund Policy.
Contact us before sending any product back. Approved returns must follow the instructions provided by our customer-service team.
SOCIAL MEDIA
Instagram: https://www.instagram.com/de_ka_creative_studios/
Facebook: De’Ka Creative Studios
You may also contact us through our official social media pages for general product inquiries. For order-specific questions or concerns involving personal information, email is our preferred contact method.
Crafted with Intention. Arraigados en Tradición.